NovaCore Health

Health Information Solutions

Powering Smarter HIM Operations. Delivering Better Outcomes.

NovaCore Health Information Services delivers end-to-end solutions for Release of Information, audit processing, and HIM operations — built on accuracy, compliance, and operational excellence.

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HIPAA Compliant
Secure & Private
Built for HIM Teams
Driven by Performance
NC
Dashboard
Requests
QA
Billing
Reports
Analytics
Settings
DashboardThis Week ▾
Total Requests
1,248
+12%
In Process
487
+8%
Completed
654
+15%
Turnaround Time
2.4
Days
Requests by Status
1,248
Total
In Process QA Review Completed Cancelled
Daily Activity
Recent Requests
REQ-12548 ABC Health Systems Patient In Process
REQ-12547 Smith Law Group Attorney QA Review
REQ-12546 Health Plan of America Audit In Process
REQ-12545 Wellness Clinic Patient Completed
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HIPAA Compliant
HIPAA Compliant
Security and privacy you can trust.
Faster Turnaround
Streamlined workflows that save time.
Accurate & Reliable
Quality you can measure.
Expert HIM Team
Real experience. Real support.

Services

End-to-end solutions for every stage of the request lifecycle.

Release of Information

Comprehensive request intake, tracking, QA, release workflows, invoicing, and fulfillment support.

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Audit Processing

High-volume HEDIS, RADV, quality review, legal, and payer audit support with structured queues.

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HIM Operations Support

Workforce management, training, SOPs, reporting, and performance visibility for HIM teams.

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Revenue Cycle Support

Invoice management, payment tracking, denial resolution, and request billing support.

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Industries We Serve

Physician Practices
Specialty Clinics
Behavioral Health
Surgery Centers
Legal Requestors
Insurance & Audit Teams

Security. Compliance. Confidence.

NovaCore is designed around secure workflows, role-based access, compliant file exchange, and operational accountability for sensitive health information.

✓ HIPAA-conscious workflows✓ Secure data exchange✓ Role-based access✓ Audit-ready operations

Built for HIM. Designed for Results.

The NovaCore platform brings clarity to complex request workflows — helping teams work smarter, reduce bottlenecks, and deliver exceptional outcomes.

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EMR / EHR Workflow Support

Built to support every EMR environment.

NovaCore is designed to work alongside healthcare organizations regardless of the EMR or EHR they use. From major enterprise systems to specialty practice platforms, our workflows support the request lifecycle without limiting clients to one software environment.

Epic
Oracle Cerner
Athenahealth
eClinicalWorks
NextGen
MEDITECH
Practice Fusion
Allscripts
ModMed
AdvancedMD
Kareo
Any EMR / EHR Workflow

Request Types

Support for every type of medical record request.

NovaCore supports patient, legal, insurance, audit, continuity of care, government, and specialty request workflows with structured intake, tracking, QA, fulfillment, billing, and reporting.

Patient Requests
Attorney Requests
Insurance Requests
Disability Requests
Continuity of Care
HEDIS Audits
Risk Adjustment Audits
Government Requests
Subpoenas
Workers' Compensation
Billing Records
All Request Types

NovaCore Platform

One connected operating layer for HIM teams.

The NovaCore platform brings intake, QA, release operations, billing, reporting, support, workforce, knowledge, and executive visibility into one secure operational ecosystem.

OCR Processing
QA Automation
Bulk Audit Engine
Secure Vault
Reporting
Request Tracking
Invoicing
Payment Processing
Support Center
Role-Based Access
Notifications
Executive Visibility

Why NovaCore

Built for healthcare operations, not generic task management.

Operational Transparency

Clear request status, aging visibility, workload insight, and leadership reporting.

Compliance Focused

Secure workflows, quality checkpoints, role-based access, and audit-ready activity trails.

Scalable Workflows

Designed for single requests, high-volume intake, bulk audits, and multi-team operations.

Healthcare Expertise

Built from hands-on HIM, ROI, QA, audit, invoicing, and request fulfillment experience.

The NovaCore Innovation Portfolio

Built from real HIM experience.

Every workflow inside NovaCore was created to solve a real operational challenge experienced in Release of Information. From intelligent request intake and enterprise quality assurance to automated bulk processing and centralized audit management, our platform was designed to simplify healthcare information operations.

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01

Client Dropbox

Automated, timestamped request intake.

02

QA Automation

Enterprise quality review before release.

03

Bulk Intake

OCR-assisted processing for high-volume audits.

04

Bulk Dashboard

Real-time audit progress and operational visibility.

NC

Simplify requests. Strengthen compliance. Improve performance.

Experience the NovaCore difference.

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